Privacy policy

DRAFTThis policy is a draft for legal review before launch.

Who we are

This website is run by Phoenixco Ltd, trading as Phoenix Consulting, registered in England and Wales with company number 11390825. Our registered office is Jubilee House, East Beach, Lytham St Annes, Lancashire, FY8 5FT. We are the controller of the personal information described here.

What we collect

When you email us, we receive the details you choose to share, such as your name, email address, organisation and message. This website does not use contact forms, analytics or advertising trackers.

How we use it

We use your details to reply to your enquiry, arrange calls you ask for, send documents you request and, if you are a client, to deliver our services. Our lawful basis is our legitimate interest in responding to enquiries and running our business, or the performance of a contract with you.

Who we share it with

We do not sell your information. We share it only with service providers who help us run our business, such as our email provider, and with our delivery partners where needed to respond to you. We require them to protect it.

How long we keep it

We keep enquiry emails for as long as needed to respond and follow up, and client records for as long as required by our contracts and the law.

International transfers

Our team works in several countries. Where your information is transferred outside the UK, we use appropriate safeguards required by UK GDPR.

Your rights

You can ask to see, correct or delete your information, object to how we use it or ask us to restrict its use. Email contact@phoenixconsulting.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes

We will update this page if our practices change.