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A clear, controlled way to faultless delivery
Five practical, transparent stages that keep you in control from the first conversation to long after go-live. Plans can change. We stay in control.
Five stages, with control at every one
Each stage shows what we do, what you receive and the control that keeps delivery safe.
Listen
We learn your business, people and goals before suggesting answers, bringing knowledge of how asset-intensive organisations run and building deep knowledge of yours.
What you receive
Stakeholder map, goals and success measures.
The control
A named senior lead from the first meeting.
Play back
We describe the challenge in plain language and agree the problem with you before money is spent solving it.
What you receive
A written playback of findings and priorities.
The control
Your sign-off before we make recommendations.
Recommend
We set out a clear way forward with options, costs and timelines. Many clients begin with a fixed-scope discovery, on its own or followed by implementation.
What you receive
Options, estimate, phasing and team.
The control
Transparent pricing and agreed scope before work starts.
Deliver
A senior lead runs your programme with steady, visible control.
What you receive
A weekly status update you can read in two minutes, a live risk and issue log, budget burn and forecast, and steering meetings at your rhythm.
The control
Change control, so scope changes are agreed before they happen. Governance led by our VP Delivery, who led global delivery governance at Salesforce.
Stay with you
After go-live we keep improving what we built together, through further phases, new business areas or a managed service.
What you receive
A roadmap for what comes next.
The control
The same named people, so knowledge stays with you.
Your first 30 days with Phoenix
How a typical discovery runs, from the first meeting to an agreed plan.
Meet your named lead. Agree goals, stakeholders and how we will keep in touch.
Workshops with your teams to map processes and pain points.
A playback of what we found, with confirmed priorities.
A clear plan covering scope, phases, team, costs and the first sprint.
After go-live, we stay with you
The same people who built your platform keep improving it, so you never have to start again with someone new.
Ready to see how it fits for you?
Book 30 minutes with a senior consultant for a clear conversation about your goals and how we could help.