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Phoenix Consulting
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IT’s personal.

Your systems shape how your people work every day, so senior people who know your business lead every project personally.

We design, build and run Salesforce, ServiceNow and AWS platforms that keep your organisation moving, from the first conversation to long after go-live.

Sid, the Phoenix mascot, giving a thumbs up

Trusted by organisations including

Capita Veolia Birmingham Optical Advancing Eyecare Innova SA Consumer Products
Sid floating calmly under an umbrella among clouds

Faultless delivery: plans can change, we stay in control.

Requirements grow and priorities shift. That is normal. We keep control of scope, budget and quality while it happens, keep you informed, and make sure everyone knows what comes next.

Clear progress at every stage

A weekly status update you can read in two minutes, with a live risk and issue log.

Senior people on your project

A named senior lead from the first meeting, with direct access to the people in charge.

Control when plans change

Change control means scope changes are agreed with you before they happen.

A lasting result for you

The same named people stay with you after go-live, so the knowledge stays with you too.

We know how asset-intensive organisations run.

From field engineers to long service contracts, we bring that knowledge to every project and build a deep understanding of your business as we go. The senior people you meet are the people who lead your delivery.

Grown through referrals and repeat work since 2017.

2017

Founded in the UK

~30

Senior consultants

9

Countries our consultants work from

3

Platforms we go deep on

Three platforms. One standard of delivery.

We focus on Salesforce, ServiceNow and AWS so our consultants go deep. Many of our clients use more than one, and we connect them so your data and processes flow cleanly between systems.

Salesforce

Salesforce that works the way your teams work

Sales, Service and Field Service, Revenue Cloud, MuleSoft and SAP integrations, legacy rebuilds and managed services.

Explore Salesforce
ServiceNow

ServiceNow that turns requests into results

IT service management, HR and operations workflows, integrations with Salesforce and AWS, health checks and roadmaps.

Explore ServiceNow
AWS

Cloud foundations you can build on

Cloud architecture and landing zones, application and data integration, workload migration, and security, cost and performance reviews.

Explore AWS

Delivery partners who share our standards

When a programme needs more scale or specialist skills, we bring in trusted delivery partners. Phoenix stays your single point of accountability throughout.

Izertis

A technology consultancy founded in 1996 in Gijón, Spain, with specialist teams in AI, cybersecurity, data, cloud and software engineering, helping us deliver for clients across Europe.

Cold Sun Enterprise

A Salesforce and NetSuite consulting partner based in Montreal, with deep Field Service experience, helping us deliver for clients across North and South America.

We learn your business before we touch your systems.

A clear, controlled way to faultless delivery.

See how we work
  1. 1

    Listen

    We learn your business, people and goals before suggesting answers.

  2. 2

    Play back

    We agree the problem with you in plain language before money is spent solving it.

  3. 3

    Recommend

    A clear way forward with options, costs and timelines, agreed before work starts.

  4. 4

    Deliver

    A senior lead runs your programme with steady, visible control.

  5. 5

    Stay with you

    After go-live, the same people keep improving what we built together.

Public Sector Salesforce

Capita Bookings

A modern bookings platform for a high-volume public service

A senior Phoenix team worked alongside Capita’s people to deliver Bookings Phase 1 on Salesforce. It went live with very strong user feedback.

Read the story

Good work, in every sense

We are a corporate partner of Chestnut Tree House, the children’s hospice in Sussex, through donations and raising awareness.

Our team also gives time to the Humanitarian OpenStreetMap Team, mapping communities so responders can reach people in a crisis.

See our impact

Let’s talk about what you need.

Book 30 minutes with a senior consultant for a clear conversation about your goals and how we could help.

Free guide: How to keep a platform programme in control