The challenge
Capita needed a modern bookings platform to support a high-volume public service.
Our approach
Following a large Salesforce implementation, a senior Phoenix team worked alongside Capita’s people to deliver Bookings Phase 1, with clear governance and visible control throughout.
The outcome
Bookings Phase 1 went live with very strong user feedback.
At a glance
- Client
- Capita
- Sector
- Public Sector
- Platform
- Salesforce
- Delivered
- Bookings Phase 1
Let’s talk about what you need.
Book 30 minutes with a senior consultant for a clear conversation about your goals and how we could help.